Field Claims Investigator

New York City, NY
Full Time
Mid Level

Field Claims Investigator - New York City Metro


Gallagher Bassett Technical Services (GBTS) division is seeking self-motivated, detail-oriented, reliable, qualified, experienced insurance Field Claims Investigators in the New York City Metropolitan area.

Gallagher Bassett is the premier provider of global claims, loss control, and risk management consulting services, dedicated to exceptional customer service and demonstrably superior outcomes. GB helps people, teams and businesses overcome adversity and loss through the guiding expertise of our professionals, all committed to going beyond expectations.

Wherever opportunity and need come next in this world, Gallagher Bassett is there.   To GUIDE those suffering a loss to the best outcomes for their health and financial wellbeing, To GUARD our clients’ assets as the trusted stewards of their risk and claims management programs, and To GO BEYOND expectations in the continuous pursuit of a better way.

Job Details: 
  • Available Pay Range: $25 - $36/hr. depending on level of experience
  • Full time position with training salary during initial training period, then pay is increased to full time rate.
  • Increased opportunity for overtime pay at 1.5x the your full hourly rate after training period.
  • Paid mileage
  • No set hours
  • Need to have field investigator, construction claims, or “related” investigative experience.  
Position Summary:
  • Conducts full field investigations related to insurance claims, including scene investigations, signed / recorded statements, and locates for multi-lines of insurance, including construction claims, worker’s compensation, general liability, etc.
  • Investigate claims as directed, write technical reports, prepare photographic displays and diagrams, and interpret related internet data.
  • Manage case load and work efficiently in the field.
  • Track time and expenses.
  • Perform and complete internal and external on-line training as required for the position.
Required Qualifications:
  • Excellent verbal/written communication skills
  • High school diploma, GED, or equivalent.
  • Minimum of 1 year of field investigation experience in claims or “related” field experience and some knowledge of accepted insurance industry standards and practices.
  • Valid Drivers’ License and insured, registered, and well-maintained vehicle is required.
  • Proficiency in basic computer skills including experience with Microsoft Outlook, Word, Excel, etc.
  • Must be able to adapt to a flexible work schedule including evenings and weekends.
Desired Qualifications:
  • Construction sector claims investigation experience a plus.
  • Associate or bachelor’s degree in related field, but not required.
  • Current and Valid Public Notary. 
  • OSHA 30 hr. Construction Safety Certification.
  • Bi-lingual (Fluent Spanish) and/or other languages. 
Work Traits:
  • Ability to deliver work on a timely basis.
  • Diligent, professional, detailed orientated person with quick learning capabilities.
  • Ability to think critically, solve problems, plan and organize activities.
  • Excellent time management skills.
  • Ability to interact professionally with office and client personnel.
GBTS provides all of its Field Investigators with an excellent opportunity for professional growth. We offer a competitive salary, plus expense and mileage reimbursement.

We value inclusion and diversity

Click Here to review our U.S. Eligibility Requirements

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Share

Apply for this position

Required*
Apply with Indeed
We've received your resume. Click here to update it.
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.

Invitation for Job Applicants to Self-Identify as a U.S. Veteran
  • A “disabled veteran” is one of the following:
    • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
    • a person who was discharged or released from active duty because of a service-connected disability.
  • A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
  • An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran status



Voluntary Self-Identification of Disability
Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 04/30/2026
Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Please check one of the boxes below:

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

You must enter your name and date
Human Check*